We have now resolved the issue with our phone-lines, and are happy to announce that our phones are up and running again.
We apologize for any inconveniences that this may have caused.
Phones are up again
April 2, 2009 — Thomas DippelEaster Vacation
April 2, 2009 — Thomas Dippel
Good news, everyone!
Smartlaunch is having it’s yearly Easter vacation, which of course means that all of the developers will be gone hunting for the Easter bunny and whatnot.
This means that we will be slightly understaffed from april 6 to 8, and closed from april 9 to 13.
You might notice this as a slight delay in replies to your support tickets, little activity by Smartlaunch staff on the forums, and no answer on the phones.
This might not sound like good news at all, but look at it this way,
by giving our limited staff a small break, they will come back on the 14th of April fresh, eager and more committed than ever before.
So we hope that you will enjoy this next week of easter as well as us.
See you on the other side! 
Phones are down
April 1, 2009 — Thomas Dippel
Hi.
I just wanted to let you all know, that our phone-provider has made a dodo and somehow accidentally cancelled our contract.
This means that our phone-number in Denmark: +45 8888 7800 (And all local extensions on that number) is down for the time being.
We are working hard on getting the contract and the phones back up, and will let you know when a resolution has been found.
Coffee Controller
April 1, 2009 — Thomas Dippel
Example of the Smartlaunch Coffee Controller in use.
Today Smartlaunch is announcing a revolutionary new controller that can be used with Smartlaunch 4.1 and 5.
This controller will allow you to control your coffee machines directly from the Smartlaunch Administrator application, which means that you can now offer customers to use their Smartlaunch accounts when ordering coffee.
The controller is a small box, which you connect to the back of your coffee machine. The controller then wirelesly communicates with Smartlaunch.
You can use the controller in two ways.
You can use the controller like any other console or computer in the café, all you have to do is log a user or guest onto the coffee machine, and it will automatically serve a hot cup of coffee, while the price for the coffee is withdrawn from the users account.
If you use membership-cards with bar-codes in your café, you can buy an extended version of the controller which has a bar-code reader. Then the customer can simply scan his card to receive a cup of coffee.
We have made a large production order for these controllers, which means that we are able to offer them to you at a very low price.
Therefore we are happy to announce that the controllers are available immediately for $20 for the basic controller and $40 for the extended controller with bar-code scanner.
The controller is compatible with almoast all coffee machines, but if you want to be sure that the controller will work with your machine, then send us an e-mail.
You can order the controllers by sending us an e-mail at: sales@smartlaunch.net
UPDATE: This was of course an aprils fool joke! 
