We here at Smartlaunch would like to wish all of our customers and users a merry Christmas.
Our office is closed from December 23 to December 27 where we will be unable to answer your support tickets and phone calls.
Merry Christmas
December 18, 2009 — Smartlaunch SystemsStatus of Smartlaunch 5.0
November 19, 2009 — Smartlaunch SystemsA little history
It comes as no surprise to anyone who’s followed the blog and forum that Smartlaunch 5.0 has been in development for a couple of years now. And while we haven’t officially announced a release date, we have speculated and mentioned possible release dates here and there that unfortunately have been exceeded every time. This is obviously a fault of ours and in hindsight we shouldn’t have mentioned any release date before it was final.
So where are we now?
We’ve put Smartlaunch 5.0 on hold.
I know what you’re thinking. It’s been in development for a couple of years and now you’re scrapping it!? No, we’re not scrapping SL5, but we have to be honest – it’s not coming along like we wanted. We wanted to release version 5 as a successor to version 4.1. More stable, more features and just generally better all-round.
However, we’ve taken a long hard look at the project and have come to the conclusion that this would not be the case. At least not if we release any time soon. There’s a lot of the 4.1 features in SL5 now, but there’s still a lot missing, and let’s be honest – with a new codebase built from the ground up, there’s bound to be a lot of bugs in the beginning. And probably a lot of bugs that are not in version 4.1 right now. And we don’t want to release a new version that’s inferior to the current version – even if it’s free for existing customers. That would just be wrong.
The future
So we’ve put the current version 5.0 on hold, but like I said, we’re not scrapping it. Instead, we’re re-thinking our strategy and will be focusing on other aspects of Smartlaunch that have been lacking for a while.
And as for the new SL5 skin from the design contest – well that may have a role to play yet. Stay tuned 
We have a winner!
October 5, 2009 — Michael Olsen | SmartlaunchWe have now found a winner to our Smartlaunch 5 design contest.
We received a lot of great designs but ultimately we had to choose just one. You can see the winning entry on our website here: http://www.smartlaunch.net/SL5DesignContest/
I just wanted to let you know, that you can now follow us on Twitter.
http://twitter.com/smartlaunch
Need a change of skin?
September 2, 2009 — Thomas DippelHi.
I just wanted to let you all know about the design contest that we have launched over at http://smartlaunch.net/SL5DesignContest/
We want a new default skin for version 5, and we want to give you the opportunity to help us decide how it’s going to look.
The winner will be able to choose between 50 Smartlaunch licenses or a cash prize of $1,000.
We are looking forward to seeing all of your creative entries!
Bug (of sorts) in the new update(s)
May 27, 2009 — Michael Olsen | SmartlaunchThere have been some reports of the ‘My Documents’ network mapping feature not working anymore in the new update(s). This is somewhat correct in that one of the fixes we implemented was a fix for this exact problem that occured primarily in Microsoft Windows Server 2008. This fix however had an unfortunate side effect.
Before the fix it was perfectly acceptable to just write the user name in the ‘Logon username’ box under ‘network mapping’ in the server, even if on a domain and the user name was a domain user. After the fix however it is now necessary to write the full name, including the domain, for the user. Like this: DOMAIN\USER. Basically the same way you would add the domain user to give him permission to access a folder share through Windows.
We were not aware of this necessity and we apologize for the inconvenience this has caused. With the next update (currently in the works), this will be clearly explained in the ‘network mapping’ settings area. Until then, the fix is to just write the domain name as well as the user name in the ‘Logon username’ box, in the format explained above.
This is only applicable to cafés on a network with a domain and where the ‘My Documents’ network mapping feature (U drive) isn’t working following the update(s).
New Smartlaunch 4.1 Update
May 18, 2009 — Michael Olsen | SmartlaunchGood news! A new Smartlaunch 4.1 update has just been released. This contains a myriad of fixes and new features, among others, multiple new reports and support for sending mail through SSL enabled mail servers.
For a complete list of changes see:
http://bugs.smartlaunch.net/changelog_page.php
Phones are up again
April 2, 2009 — Thomas Dippel
We have now resolved the issue with our phone-lines, and are happy to announce that our phones are up and running again.
We apologize for any inconveniences that this may have caused.
Easter Vacation
April 2, 2009 — Thomas Dippel
Good news, everyone!
Smartlaunch is having it’s yearly Easter vacation, which of course means that all of the developers will be gone hunting for the Easter bunny and whatnot.
This means that we will be slightly understaffed from april 6 to 8, and closed from april 9 to 13.
You might notice this as a slight delay in replies to your support tickets, little activity by Smartlaunch staff on the forums, and no answer on the phones.
This might not sound like good news at all, but look at it this way,
by giving our limited staff a small break, they will come back on the 14th of April fresh, eager and more committed than ever before.
So we hope that you will enjoy this next week of easter as well as us.
See you on the other side!
Phones are down
April 1, 2009 — Thomas Dippel
Hi.
I just wanted to let you all know, that our phone-provider has made a dodo and somehow accidentally cancelled our contract.
This means that our phone-number in Denmark: +45 8888 7800 (And all local extensions on that number) is down for the time being.
We are working hard on getting the contract and the phones back up, and will let you know when a resolution has been found.
